The Maine Long-Term Care Ombudsman Program is a non-profit agency whose mission is to advocate for quality of life and care for long term care consumers. Federal and Maine laws authorize the staff to investigate complaints made by or on behalf of long-term care consumers and to assist consumers in exercising their rights that are guaranteed by law.
The program serves residents of nursing facilities and assisted housing programs including: residential care facilities and assisted living facilities. In addition, we serve recipients of home care services, adult day services and homemaker services.
http://www.maineombudsman.org/